ORDERING INFORMATION
01
Order as guest or Login for faster checkout.
Once you have signed in, you may complete your order by following the four step order process as shown next.
02
Ways to Purchase
Choose your preferred way of purchase - via online, Cash on Delivery or make an appointment with us to walk in. We have ready stocks available.
03
More Packages
Slide the bar across to the right to view the full product range.
04
Place Order
Once you have found a product you would like to buy, you simply press the +Order button. Up until that point in the top right hand area of the screen you would see the words ‘0 Item(s)’. As soon as you add a product to your basket this text changes to ‘1 item(s)’ and this becomes a link which will allow you to view your basket at any time.
05
Confirm Quantity
You may amend your order quantity via the drop down menu or remove any item at any point by clicking on the remove button.
06
Confirm Order
Once confirmed, click on ‘Proceed to next step’ to complete your order.
Order Page
07
Shipment Method
Choose shipping method according to your liking - express shipping or registered parcel by clicking on the radio button. Shipping fee will be generated on the left hand side of the page, showing the total payable of your order.
08
Shipment Details
Fill up the required details accordingly. Double confirm on your mailing address and contact details to make sure it’s accurate to avoid any inefficient delivery.
09
Payment Method
Payment can be made via credit card (Mastercard and Visa), Paypal, or direct deposit using internet banking.Should you encounter any difficulties please contact customer service at +60 12503 3991 or email us at support@orique.com.
Payment Method
10
Submit Order
Once you are ready to finalize your purchase, select “Submit Order” to complete the order. Do not click more than once, or the system may duplicate your order. Once order has been submited, a confirmation will be sent via email.
11
Process Your Order
We will respond within 1 business day and once payment is confirmed we will once again email you the tracking code of your order. To review a submitted order, click the Login link in the top right corner of most pages on our site.
We aim to process orders on the day of receipt provided we receive it before 12pm on business days (Monday - Friday, excluding weekends and public holidays).
Orders placed on Saturdays, Sundays and Public Holidays will be processed the following business day. We aim to process and ship your order as quickly as possible, however, processing times may increase occasionally when there is especially heavy demand and around holiday dates.
*Please do check in your email’s Spam/Junk Mail folder if you are unable to receive any confirmation. Otherwise, kindly contact our Customer Service Officer to clarify on this matter.
12
Orique Box
Courier service provider delivers your order. You'll receive parcel with private packaging at your door step.